{"id":316,"count":112,"description":"\r\nEnvie d\u2019en savoir plus sur la relation client digitale ?\r\n<strong>Le digital a profond\u00e9ment transform\u00e9 la relation client.  Pour renforcer la relation avec le client et le fid\u00e9liser, les marques doivent aujourd\u2019hui d\u00e9velopper une relation ultra-connect\u00e9e et de proximit\u00e9. Elles doivent pouvoir lui offrir une offre personnalis\u00e9e selon l\u2019historique de leur relation\r\net lui proposer une exp\u00e9rience qui fera la diff\u00e9rence avec celle de ses concurrents.<\/strong>\r\nFormations recommand\u00e9es sur la relation client digitale :  ","link":"https:\/\/academy.visiplus.com\/blog\/category\/relation-client-digitale","name":"Relation Client Digitale","slug":"relation-client-digitale","taxonomy":"category","parent":0,"meta":[],"_links":{"self":[{"href":"https:\/\/academy.visiplus.com\/blog\/wp-json\/wp\/v2\/categories\/316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.visiplus.com\/blog\/wp-json\/wp\/v2\/categories"}],"about":[{"href":"https:\/\/academy.visiplus.com\/blog\/wp-json\/wp\/v2\/taxonomies\/category"}],"wp:post_type":[{"href":"https:\/\/academy.visiplus.com\/blog\/wp-json\/wp\/v2\/posts?categories=316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}